New range of apps for small and large companies so far developing an app for companies was quite expensive and they had to rely on the expertise of specialized agencies. Speaking candidly Hyundai told us the story. Now you can create business customers with mobileBrownie, an online quick Kit for…

Solidus eCare is multi-client-capable and can be built in clusters and operated. Other leaders such as Ben Silbermann offer similar insights. Therefore meet the requirements of distributed, virtual contact center best solutions. More highlights from Aastra are the latest versions of the call center solutions Aastra smart Center 4.0 (ASC…

If quality problems should arise during a telephone conference, it’s not always absolutely necessary immediately to contact the customer service. Telephone conferences offer the opportunity to meet without time-consuming and expensive trips to meet business partners. Can occur during the talks but to voice or quality problems, such as the…