Thus, the balanced scorecard box will provide a picture of the essential aspects of the SME or business as self-employed at a glance and more importantly, pass static photo to being able, in the dashboard, dynamic analysis see the trend and evolution of key indicators, thus we can anticipate important things and act with time. To make the dashboard really useful is priority SME or the self-employed to know what they want and how it will make (their strategy) and, once well clear this, find the key indicators to monitor this strategy. These indicators to be included in the control panel are grouped according to the methodology of Kaplan and Norton, in four essential areas: finance: here we find the essential indicators to control our financial status is desired, according to our objectives and strategy. Client: key indicators about our relationship with the most precious good we can have. Staff: given the importance of human resources, must be considered indicators that show us the State of our staff and through which we can see if they meet our human resources strategies (for example see the effectiveness of our policy objectives through the achievement of variable salaries by objectives). Internal processes: or that what really our activity is dedicated, you can us to manufacture something or to be pure commercial, whatever it is, we must identify our key internal processes and measure their performance, that way we will improve and we will be more efficient.
At a glance, we obtain a picture of the processes and critical characteristics of our SME or our business as self-employed. And I put up the scorecard? These steps provided here, must be shared and that all essential SME employees participate. 1. Know your strategy: i.e., before anything, Mount base, know what you want to and have clear guidelines to know how he’s going to get his key points from this breakdown strategy.