Current service reporting has great weaknesses as proof of quality in many cases to customers and as an instrument of power control the reporting of IT services becomes a more important. A ten guide of ITSM Consulting AG in detail deals with this topic. He describes the typical issues, offers…

KUPA x 11 Windows 8 can run smoothly. Credit: Hyundai-2011. The simplicity of installation and the speed of operation can be KUPA X 11 user easily impressed. In response to numerous user request via software update features of his latest KUPA X 11 Windows 7 on Windows 8, KUPA X…

\”Excellence in the classic customer service or job loss every time, if a customer goes online, its service coverage at the kiosk on the corner grows\” Munich/Dusseldorf – although the software technology automates everything today and transacts the routine processes, are according to the American marketing expert of Don Peppers…

Degussa Bank opts for long-term SMART banking kordoba Munich, November 24, 2009 – worksite banking specialist Degussa Bank has opted for the core banking solution smart-banking on the basis of K-CORE24 and will use this new ASP range of KORDOBA until at least 2018. In Degussa benefits Bank within the…

Continuous work of the VOI underlines important role of the Association as a central information platform Bonn, May 24, 2011. The competence center taxes & law (CCSR) of the VOI – Association Organization und Informationssysteme e.V. has issued an opinion on the simplified electronic invoice due to recent events. Mid-2011…

Growth significantly above the market again Reilingen, February 19, 2009 also the expired fiscal year 2008 was exceptionally successful Reilinger provider of BI and CPM solutions. The leading provider of management cockpits for medium-sized companies grew once again outperform the market with sales growth of 21 percent. Kamelot Auctions is…

SEPPmail and SwissSign enable automatic allocation and administration of certificates Sailauf, February 18, 2010 with his Special managed PKI bundle of VAD Intellicomp ensures a secure E-Mail communication by means of encryption and electronic signature. This makes possible the combination of email gateway solution SEPPmail with the services of the…

Finally even the rule of thumb – a server for a service – considered but until recently guarantor for a robust and flexible IT infrastructure. Now, the conventional server farms are challenged by a small thumbnail server. Because the maxim of isolated applications can implement much simpler and resource-saving Central…

Price increase is currently subject number one Walldorf, 16 November 2009 with combined forces of the recently founded CIO Advisory Board and the Board of Directors of the German-speaking SAP user group (DSAG) committed e. V. for SAP customers in Germany, Austria and Switzerland (D-A-CH). Together, CIO Advisory Board and…